Events

ETRC Business Forum 2025

The one-day conference traditionally brings around 150 people from the whole Duty Free & Travel Retail spectrum, and consists of a full day of great speakers and insights. Participants are also invited to join us for a networking dinner the night before.

Attendance to the ETRC Business Forum is only available – free of charge – to members of ETRC and ETRC National Associations. For more info, contact ETRC.

Keynote Speakers

Morning keynote: Bronwen Maddox, Director and CEO of Think Tank Chatham House
“Where is Europe going after the EU elections in a fractured global order?”

Closing keynote: Dr. Marc Schumacher, Retail Strategist and CEO of Avantgarde Group
“Unlearn what you have learnt: Understanding the new marketing paradigm”

Retail Leaders Roundtable

Confirmed speakers of the session include:

FREDERIC CHEVALIER, Deputy CEO, Lagardère Travel Retail
MAX HEINEMANN, Owner and Co-CEO, Gebr. Heinemann
RAY HERNAN, CEO, ARI

ETRC Business Performance Index and Category Insights by Suppliers

STEPHEN HILLAM, Managing Director, Pi Insight
ABLA BENSLIMANE, Director External Affairs Duty Free, Philip Morris International
CAMELIA DAU, Head of Marketing TR, Ferrero
KAATJE NOENS, GTR Executive Vice President, Puig
SIMON VAN MOPPES, Managing Director GTR Europe & Americas, Pernod Ricard

Focus on the EU Green Deal: Is Travel Retail ready?

JULIE LASSAIGNE, Secretary General, ETRC
SASKIA MÖLLER, Director Legal, Compliance & Sustainability, Gebr. Heinemann
LAURENCE PARDIEU-DUTHIL, Chief Sustainability Officer, L’Oréal TR
CAMILLO ROSSOTTO, Chief Public Affairs and ESG Officer, Avolta