Duty Free and Travel Retail industry calls for extended and targeted support to address long-lasting impact of COVID-19

Impact of COVID-19 on the Duty Free and Travel Retail channel 

The Duty Free & Travel Retail (DF&TR) sector has been severely impacted by the unprecedented COVID-19 pandemic. The imposition of travel restrictions across EU Member States and beyond has led to significant drops in passenger numbers in aviation and maritime transport traffic, resulting in dramatically lower turnover for travel retailers and lost sales for suppliers operating in this channel. 

DF&TR is reliant on passenger transport capacity being resumed, and this will certainly not return to full capacity for some time. In addition, passengers will need to have the confidence that they can travel safely again. 

In short, the impact of the COVID-19 crisis on DF&TR started earlier, will last much longer and be more pronounced than on any other retail channel, putting tens of thousands of jobs at risk.

DF&TR needs to receive the same consideration for economic support as that given to other parts of the passenger transport industry to mitigate the impact of the COVID-19 crisis. 

ETRC has been working with industry partners and members to call for targeted measures and financial support for the industry in order to initiate recovery, with staff and passenger health and safety as our priority. 













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