Nigel Keal

President

Global Commercial Director, Dufry

Nigel Keal started his career in the duty free industry when he joined Allders (which later became Nuance) at the end of 1980s, before moving to World Duty Free in 1999 as Head of Beauty. Nigel is a lifelong retailer, starting his career as a Retail Manager in the UK High Street. Nigel’s career has spanned all elements of the retail business including operations, merchandising and procurement. Nigel joined Dufry as Procurement Director in 2006 and is now Global Commercial Director.

He brings over almost 30 years of senior international experience of duty free & travel retail to his role as President of ETRC, and enjoys a wide network of friends and ex-colleagues across the industry worldwide. Nigel has served on the Supervisory Board of ETRC since 2010, and the Managing Board since 2017.

Nigel has 4 children & 2 dogs and has lived in Switzerland since 2006. He is a long suffering supporter of Portsmouth Football Club but enjoys all sports, and is a recent convert to ice hockey since moving to Switzerland.